Why buy from us
- » Money back guarantee. Product has to reach back to us maximum within 45 days from order date.
- » 100% Safe and secure! All payments are processed via PayPal 256 Bit SSL Secured Servers.
- » Fast shipping of products from our warehouse in New Delhi, India.
- » Fast customer response & service. Contact Us at anytime!
Are there any shipping, postage, packaging or handling charges?
- » All orders are with Free Shipping. The price displayed is the final price.
Do you ship worldwide?
- » Yes, we ship products worldwide to all countries via International Airmail. A tracking number is sent for all shipments.
Can I phone or fax my order?
- » Sorry, we can accept orders via our website only. You need not have a PayPal account to make payments via Credit Card. Simply use the Guest Checkout option on the PayPal payment page.
What is your return policy?
- » Please visit our Returns Policy page for more information.
Are there any customs duty, VAT or other hidden charges?
- » We are not responsible for any charges charged by your local post office or government.
- » You are responsible for all of these charges that may be levied by your country or post office.
- » As we are based in India, we have no control over this. Each country has their own charges.
- » Most countries do not charge anything for personal imports of medicines and supplements.
- » Visit our Terms & Conditions page for more information.
What payment methods do you accept?
- » All payment methods supported by PayPal in your country are accepted by us.
Do you do PO Box / APO / FPO military address shipping?
- » Yes, our shipping is worldwide. Delivery time for such addresses is always longer.
Where do you ship from & what is the delivery time?
- » Everthing is shipped from our warehouse in New Delhi, India.
- » As packages are shipped by International Airmail, they are processed by post offices.
- » Post offices are government owned & are slow in their operations. Customs delays also happen.
- » Delivery time thus varies between 10-25 days for most of the countries we ship too.
- » We have seen packages being delivered in under 2 weeks and also take upto 1 month for delivery.
- » Visit our Shipping Information page for more information.
How would I receive my order?
- » All packages are delivered by your local post office in your country only.
What if I miss a delivery or am not at home?
- » Please make sure someone is there to receive your order. A signature is required to accept delivery.
- » If you miss delivery, a note is left behind by your post office. Check with them immediately.
- » Redelivery is always possible once you contact your local post office.
How can I track my order?
- » For most countries tracking is available on the post office website of your country.
- » Tracking generally starts once the package enters your country and is being processed by customs.
- » A tracking number is sent in your shipment confirmation email.
- » Visit our Tracking Information page for more information.
Will I be sent fresh productd?
- » Yes, we try our level best to send you products from the latest batch.
Is there discreet packaging available?
- » Yes, all orders are packaged and shipped in a discreet manner.
How can we contact you?
- » For easy access to most of our website, please visit the Help Center.
- » Visit the Contact Us page to reach us at anytime.
How do I trust you and know that your website is honest in its transactions?
Complete information for all areas of our website is detailed in the About Us, Terms & Conditions, Shipping Information, Payment Information and Privacy Policy pages.
If you still have any further questions, please Contact Us at anytime.